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Case study

Halcyon Payments clears its alert backlog

How Halcyon Payments worked with us on clears its alert backlog.

Alerts cleared same day
We went from an overnight batch to instant screening without losing a single true match. It changed how fast we can onboard.Daniel Yamamoto, VP Engineering, Halcyon Payments
Halcyon PaymentsMid-marketEuropeLive in 3 months

The challenge

The bank's legacy monitoring system generated thousands of daily alerts with a false-positive rate above 95%, and the analyst team could not keep pace as payment volumes doubled year on year.

Our approach

We deployed the monitoring engine alongside the existing system in shadow mode, tuned thresholds against six months of confirmed dispositions, then cut over segment by segment with the analyst team in the loop throughout.

The result

Median screening time dropped from overnight to under a second, onboarding decisions became same-session, and no true match was missed during the parallel-run period.

The bank's legacy monitoring system generated thousands of daily alerts with a false-positive rate above 95%, and the analyst team could not keep pace as payment volumes doubled year on year. We deployed the monitoring engine alongside the existing system in shadow mode, tuned thresholds against six months of confirmed dispositions, then cut over segment by segment with the analyst team in the loop throughout. Median screening time dropped from overnight to under a second, onboarding decisions b

This case study is written by the vendor and describes their own work. Outcomes have not been independently verified by RegTech Radar.